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Adobe PDF Help Document

If the Adobe Acrobat viewer doesn't display PDF files inside your Web browser as expected or your browser displays a blank white screen after trying to open the PDF file, try Solution 1 and solution 2 or update to the latest version External Site of the Adobe reader. Some PDF's use security features that may not run in older versions.

Solution 1 - Disable "view in browser" feature

Try disabling the "View In Browser" or "Web Browser Integration" feature in your Adobe reader. Doing this will force your Adobe reader to display PDF outside your browser in a separate window. In most cases this will fix your problem.

Adobe Acrobat or Adobe reader :

Go to < Edit > < Preferences >

Go to < Internet >

  • Remove "Check Mark" from the option "Display PDF in browser"
  • Press < Ok >
  • Close window

Solution 2 - Download PDF to hard drive

Make sure that the Acrobat viewer can read the PDF file by downloading it to your hard disk and then viewing it in the browser:

  • Right-click (Windows) or hold down the mouse button (Mac OS) on the link to the PDF file, and then choose Save Target As (for IE) or Save Link As (Firefox) from the pop-up menu.
  • In the Save As dialog box, specify a name and location for the PDF file, and then click Save.
  • Open Acrobat viewer, choose File > Open and click Browse. 
  • Choose All Files from the Files Of Type pop-up menu.
  • Select the PDF file you saved in step 2 and click Open. The Acrobat viewer should open the PDF file inside the browser window.