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Report water quality issues or fish deaths

Use the contact details below to report water quality issues or fish deaths, or get information about water quality after bushfires. If you can’t find the right contact information below, contact your local council.

Water quality

Water quality is managed in partnership between the Australian Government and the Basin state and territory governments.

Check the MDBA’s water quality alerts map to see if there is an update for your area.

Contact your relevant state water authority below to report a suspected water quality issue (including blackwater) or get more information about water quality in your area.

State Report water quality issues to Phone number
New South Wales WaterNSW 1800 999 457
Victoria Goulburn–Murray Water 1800 013 357
Environment Protection Authority 1300 372 842
Queensland Department of Regional Development, Manufacturing and Water 13 74 68
South Australia SA Water 02 6205 1700
Australian Capital Territory ACT Health 02 6205 1700

Blue-green algae

Each state or territory provides alerts and updates on algal blooms.

Contact your relevant local authority below to report a suspected blue-green algal bloom or for alerts and updates about algal blooms in your area.

State Report blue-green algae to Phone number
New South Wales WaterNSW 1800 999 457
Victoria Goulburn–Murray Water 1800 013 357
Grampians Wimmera Mallee Water 1300 659 961
Lower Murray Water 03 5051 3400
Queensland Queensland Government 13 74 68
Sunwater 13 15 89
South Australia SA Water 1300 729 283
SA Health 08 8226 7100
Australian Capital Territory ACT Health – recreational water quality
ACT Transport Canberra and City Services 13 22 81
ACT Lakes – signage locations

Fish deaths

Contact your local state authority to report dead or dying fish in your area.

State Report fish deaths to Phone number
New South Wales Department of Primary Industries 1800 043 536
Victoria Environmental Protection Authority 1300 372 842
Queensland Department of Environment and Science 1300 130 372
South Australia Department of Primary Industries and Regions 1800 065 522
Australian Capital Territory Access Canberra 13 22 81

Bushfires

When you want to use water after a bushfire in your area, check with your retail water supplier to see whether you need to treat the water before using it.

State Retail water supplier Phone number
New South Wales WaterNSW 1300 662 077
Find my council – New South Wales Government Office of Local Government

Victoria Goulburn–Murray Water 1800 013 357
Lower Murray Water 1800 808 830
Department of Environment, Land, Water and Planning 13 61 86
Queensland Queensland Government – information about water providers

Find your council - Local Government Association of Queensland

South Australia SA Water 1300 729 283
Australian Capital Territory Icon Water 02 6248 3111
Updated: 25 Feb 2022